Stay Engaged With Customers
Stay Engaged With Customers
Keeping Connected With Existing Customers
The recession has been tough on businesses, but it’s important to remember that your existing customers are still your best bet for creating new business.
Keep communication channels open. Make sure your customers know how to reach you, and make it easy for them to do so.
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Sharing New Marketing Materials
When you have any new marketing content, make sure to share it with your customers. This could be in the form of blog posts, infographics, videos, etc. New content is a great way to keep your customers engaged.
Don’t forget to ask for feedback! Customer feedback is essential for understanding what your customers want and need. Use this feedback to improve your products or services and make sure your customers know that you value their input.
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Not sure where to start? Here are some tips
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Personalized Communications:
Take the time to personalize your communications and show that you value their business.
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Incentives:
Everyone loves a good deal, so offer your customers special offers and discounts whenever you can.
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Feedback:
Get feedback. Ask your customers what they want and need from you, and use their feedback to improve your products or services.
Need Assistance with Keeping Contact with Customers?
Staying in touch with a large customer base isn’t always as straight-forward as it may seem.
eNet Web Services, the owners of How To Recession-Proof Your Business, have years of experience helping companies maintain contact with their clients and customers.